Track Order
Need a shipment update?
Tracking is sent when the carrier releases shipment details. If your email has not arrived yet, your order may still be in stock, address, and delivery review.
What to check first
Use your order number and checkout email.
Most furniture orders are prepared within 1 to 5 business days before carrier transit begins. Carrier transit usually takes 3 to 14 business days after shipment handoff.
For the fastest reply, include:
- Order number and checkout email
- Delivery ZIP code
- Tracking number if available
- Product link, photos, or damage notes if there is a delivery issue
1
Order review
We confirm stock, payment, address, and oversized delivery notes.
2
Carrier handoff
Tracking appears when the carrier releases shipment details.
3
Delivery support
Send evidence quickly if a package is delayed, damaged, or incorrect.
4
Next step
Support replies with tracking, delivery review, replacement, return, or refund guidance.
